So, in my last post, I lamented some bumps I've been having in the process of increasing tonnage and updating the endorsement expiration dates on my Merchant Mariner's Credential, the passport-like document that we use to document our bona fides , or, perhaps more accurately, that Port State Control and the glorified tax farmers that we also deal with use to DISqualify us for insufficient enthusiasm when it comes to loyalty to The Party,
OK, rant over. For now. Sorry. I was gettting all frothy for a minute there.
At any rate, I had a problem recently in how the US Coast Guard evaluated my certificates and papers after I had submitted them, and I noted that despite the majority of my shipmates always having similar issues, I had had good luck until this time.
Well, butter my balls and call 'em biscuits if I didn't get a call from the National Maritime Center (The Coast Guard's merchant mariner administration center) asking for clarification and did I want some help in resolving my issues?
Coulda knocked me over with a feather. They called me.
A very nice lady named Kim went over my application, asked directly what, exactly I wanted, and then, after going over some papers, found that 1) They did indeed already have much of the paperwork that they had asked me to resubmit, 2). that while I didn't ask them to actually renew my credential for another 5 years, since I am halfway to my next renewal, they'd go ahead and renew it for me instead of just raising me in grade, and 3), they did want one extra form from me, which I actually did not submit, in order to not take away one of my endorsements which I was apparently not using but would presumably want to keep. In addition, Kim also reinstated my MED-PIC (Medical Person-In Charge), which had been downgraded to MED-PRO (Medical Care Provider) for some reason last time, and which I hadn't noticed until this latest round of submissions.
So overall, huge Attaboy to Uncle Sugars Coast Toasties for trying to help me navigate the horrible system they've created, at least. Personal service is NOT something that the Coast Guard does anymore. Or didn't.
Anyhow, it sure soothed the burn of having to spend half Golconda on being able to just keep doing my job.